Physical and digital modes of financial services to co-exist in India: SBI chairman Dinesh Kumar Khara
"In India, we serve a variety of customers. We also serve those who are digital savvy and who would not like to have anything physical but on phone clicks. There are also customers who have financial and digital literacy as a major concern.
Online merchants can lose up to 40 pc revenues after December 31 due to tokenisation of user card infoThe aim of the session was to bring to light the problems consumers were going to face from next year due to the RBI deadline of December 31 for tokenisation, CII said in a statement.
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