National Insurance Awareness Day: ICICI Lombard’s Girish Nayak on role of cloud, AI, IoT in boosting customer experiences
Girish Nayak, Chief Customer Service, Operations and Technology at ICICI Lombard General Insurance, discusses the impact of digital and tech solutions in shaping the future of insurance, as part of an ET.com initiative to promote financial literacy for the next billion users and on the sidelines of National Insurance Awareness Day.
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